Refund policy

We aim to provide a clear and fair shopping experience for all customers.

Exchange Policy

• Exchanges are accepted only if the product is received damaged or broken.

• Any issue must be reported immediately at the time of delivery.

Product Inspection Upon Delivery

• Customers are allowed to inspect the product while the courier is present.

• If the product is found to be damaged or broken, it can be exchanged.

Return at Delivery

• If you inspect the product in the presence of the courier and decide not to keep it, you may return it on the spot.

• In this case, the customer is required to pay the shipping fees.

No Returns or Exchanges After Acceptance

• Once the product is received in good condition and accepted, no returns or exchanges will be allowed.

By completing your purchase, you agree to this policy.